TERMS & CONDITIONS
Beer System Solutions Limited
Website: https://www.beersystemsolutions.co.nz/
1. Acceptance of Terms:
By accessing this website or engaging Beer System Solutions (“we”, “us”, “our”), you agree to be bound by these Terms & Conditions. If you do not agree, you must not use our services or website.
2. Services:
We provide commercial and domestic beverage system services including but not limited to:
Beer tap installation, repair, and maintenance
Beer line cleaning and hygiene servicing
Refrigeration servicing and support
Keg management systems and dispensing solutions
Portable refrigeration and bar system hire
Emergency breakdown and call-out services
Services are provided subject to availability and written or verbal agreement.
3. Quotes & Pricing:
All quotes are valid for 30 days unless otherwise stated
Prices may change if site conditions differ from initial assessment
Additional work required outside scope will be charged at standard rates
GST (if applicable) is included or stated clearly on invoices
4. Bookings & Cancellations:
Service bookings must be confirmed via phone, email, or written communication
Cancellations made within 24 hours of appointment may incur a call-out fee
Repeated cancellations or no-shows may require prepayment for future services
5. Payment Terms:
Payment is due on completion of service unless otherwise agreed in writing
Commercial clients may be offered approved credit terms
Overdue invoices may incur late fees and recovery costs
6. Warranty & Liability:
We warrant workmanship will be performed with reasonable skill and care
No guarantee is given for pre-existing system faults or equipment failure outside our control
We are not liable for loss of beer stock, business interruption, or indirect damages
Consumer Guarantees Act 1993 rights remain unaffected for non-business customers
7. Customer Responsibilities
Customers must ensure:
Safe and reasonable access to work areas
Equipment is isolated or safe to service
Accurate information is provided regarding system issues
Compliance with alcohol licensing and workplace safety requirements
8. Risk & Damage:
Risk passes to the customer upon completion of service
We are not responsible for pre-existing damage or hidden system faults
Any accidental damage caused by us will be assessed and rectified reasonably
9. Health & Safety:
We comply with NZ Health and Safety at Work Act 2015. Customers must:
Provide safe working environments
Inform us of any hazards on-site
Ensure compliance with food and beverage hygiene regulations
10. Intellectual Property:
All website content, branding, and materials remain the property of Beer System Solutions and may not be copied or reproduced without permission.
11. Website Use
You agree not to:
Use the website for unlawful purposes
Attempt to gain unauthorised access to systems
Copy or scrape website content without permission
12. Governing Law:
These Terms are governed by the laws of New Zealand.
PRIVACY POLICY
Beer System Solutions Limited
Website: https://www.beersystemsolutions.co.nz/
1. Overview:
We respect your privacy and are committed to protecting your personal information in accordance with the Privacy Act 2020 (NZ).
2. Information We Collect
We may collect:
Name and contact details (phone, email, address)
Business details (venue name, billing info)
Service history and system information
Website enquiry data and communications
Technical data (IP address, browser type, cookies)
3. How We Collect Information
Information is collected when you:
Submit a website enquiry form
Contact us via phone or email
Use our services or request a quote
Browse our website (cookies and analytics tools)
4. Use of Information
We use your information to:
Provide and manage services
Respond to enquiries and quotes
Schedule servicing and maintenance
Issue invoices and manage accounts
Improve website functionality and service delivery
Comply with legal obligations
5. Disclosure of Information
We do not sell personal information. We may share information with:
Contractors or technicians assisting with service delivery
Payment processors or accounting systems
Legal or regulatory authorities if required by law
6. Data Storage & Security
We take reasonable steps to protect personal information from loss, misuse, or unauthorised access. However, no system is completely secure.
7. Cookies & Website Analytics
Our website may use cookies and analytics tools (e.g. Google Analytics) to:
Understand website traffic
Improve user experience
Monitor website performance
You can disable cookies in your browser settings.
8. Access & Correction
You have the right to request access to or correction of your personal information at any time by contacting us.
9. Retention
We retain personal information only as long as necessary for business or legal purposes.
10. Your Rights
Under the Privacy Act 2020, you may:
Request a copy of your data
Request correction of inaccurate information
Complain if you believe your privacy has been breached
11. Contact Us
Details in footer

